Most early cooperatives started as small grassroots organizations in
Western Europe, North America and Japan. In 1844 a group of thirty
artisans working in the cotton mills in Northern England faced miserable
conditions: They could not afford the high price of food and household
goods. By pooling their scarce resources—one pound sterling each—they
purchased basic goods at lower prices and opened a shop. These weavers
formed a co-op, the Rochdale Equitable Pioneers Society. The Pioneers
decided it was high time shoppers were treated with honesty, openness,
respect while sharing in the profits. Every customer in the shop would
become a member with a true stake in the business. They should have a
say in their business, follow the principles of democracy. Today, the
Rochdale Equitable Pioneers Society is The Cooperative Group with 3
million members and 125,000 employees all of whom embrace the Pioneers’
model. By 2010 they had revenue of over twelve billion pounds and
expanded their benefits to include healthcare, travel and automotives.
They get involved in issues like climate change and human rights and
because of their huge size, they have influence. One hundred and fifty
years later, the Rochdale Principles remain the basis for a modern
cooperative movement and it has spread around the world.
2FOOD CRISIS IN MY BACKYARDConditions
for change are often created by crisis. In 2007 my area of Brooklyn was
considered a food desert (i.e., no good affordable sources for food). A
reporter was looking for a story for her local paper. Any story. She
needed to fill space. I said, quite offhandedly, “What if we had a food
co-op here?” She loved that idea. Of course no one was
organizing
a co-op (which I quickly added), but I’d been studying the concept of
cooperatives and I was a new member of the legendary Park Slope Food
Co-op (PSFC) with 16,000 members, 65 employees and annual revenue of
over 44 million dollars. I was entranced by the spirit of cooperation in
the store, learning how and why the worker co-op (as opposed to
non-working member) model was essential: Anyone can join but to share
in the benefits, they have to also work a shift. Like the Cooperative
Group, everyone benefits from the cost savings, high-quality goods and
camaraderie. Everyone has a say.
©State of New York, 1977
Design by Milton Glaser.
I figured if anyone was going to
start a new food co-op, they’d have to first confirm the climate was
right for one here. A local article could provide that barometer. I
figured, “Maybe some people will surface who want to take this on.” The
reporter interviewed Kathryn Zarczynski (a friend I roped in) and me.
They took a photo of the two of us juggling fruit in my kitchen. The
story led with, “Fort Greene and Clinton Hill foodies are contemplating
the organic crime of the century: They’re considering starting a rival
version of the Park Slope Food Co-op.” OK so the reporter missed the
point, the cooperative message, but regardless, the article went viral.
Within 3 months, 900 neighbors had signed an online petition (started by
2 young techies). PSFC wholeheartedly supported us. We were holding
regular open meetings at a local church. I say “we” because “the people
who might surface to take this on” turned out to be Kathryn and me.
We
were starting a grocery store with hundreds of our neighbors and it was
as stressful as it was joyful. Several neighbors stepped up immediately
to help organize. We established metrics including guiding principles,
committees, bylaws. We surveyed. We debated all this plus much more
while sitting in open meetings held in a circle. Random people would
show up to one meeting, new people for the next. Eventually we decided
all who showed up would be considered members since we needed to vote to
go forward. Our website was a wiki, our discussions and process
egalitarian, transparent, thoroughly engaging and respectful. Our votes
were and continue to be almost entirely unanimous and positive. We voted
on a criteria for a name: it must be memorable and reflect our
neighborhoods. Fort Greene and Clinton Hill. It should be short, not
initialized, positive in its visual imagery and distinctive from other
food businesses. This led us to the name the Greene Hill Food Co-op. But
at the beginning Greene Hill (a name that conjured up a very
idealistic, environmental and positive visual) was far more virtual
than tangible and many early hard-working “members” had to move on
unable to wait for it to become real (or fail in the trying).
DESIGN BY COMMITTEE
Now
we needed a well-designed brand identity system—and to use a
cooperative process to get there, the kind that designers typically
hate: We needed to vote on a logo. Miraculously Geoff Cook, a new
neighbor, happened into a general meeting where I was having this very
thought in the most intense way. A partner of the international design
firm Base Design, Cook volunteered his team’s expertise and time to
develop our brand design. He became co-chair of the branding committee
with me. I established a research process that started with surveys of
the “membership” that probed how we wanted the co-op to look and feel.
Then using an agreed-upon criteria, I worked with Base Design on three
possible directions that we presented at a general meeting along with a
rationale based on the research and the co-op’s agreed-upon guiding
principles.3 We included visuals of different types of
stores we wanted to differentiate from or be inspired by. The general
membership had strong visceral and pragmatic responses to all this. We
took it all in. Base Design came up with an entirely new direction and
the new system was approved in a stunning, unanimous vote. Many of our
non-design members stood agape, “We already look successful!” Like a
million-dollar operation, yet we had not dollar one in the bank nor
would we open our store for two more years.
In October 2012 due
to all of our cumulative effort and persistence, we had a 2,700
square-foot-store and 1,200 members proving that by everyone doing their
bit, everyone can share equally.